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Integrating Salesforce with Brightcall.ai

Integrating Salesforce with Brightcall.ai

Speed-to-Lead™ + Salesforce integration lets you to log all call activities, lead info and more into the Salesforce CRM.

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With Salesforce + Brightcall integration you get:

  • Automation - Your leads from Brightcall are saved automatically in the Salesforce CRM.
  • Auto-assignment - after the call via Brightcall, the agent who talked with the lead is automatically assigned as a Contact owner in Salesforce.
  • Auto-routing - In case, an existing lead in Salesforce decides to request a call via Brightcall, then only the contact owner defined in Salesforce will get connected with a lead.
  • Custom fields - All of your custom fields filled by prospects are saved in the Salesforce dashboard.

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How to set up ?

In order to set up integration with Salesforce CRM you can click here. Once you clicked you will be redirected to a page where you will need to authorize into you Salesforce account.

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If you are having trouble integrating Salesforce or you have any questions, feel free to drop us an email at support@brightcall.ai

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Integrating Salesforce with Brightcall.ai