"We've been working with Johan and Ramy since the time Convolo entered the UAE market. The response time of the team from our first enquiry till date has been super fast, just like their service. They have worked closely with us to create a custom solution with many unique features that perfectly fits our business requirements. We've been very happy with the support team that is quick to resolve any technical issues, 24x7.
The account manager, Ramy ensures that we are always in the loop regarding any updates or new products that could enhance our productivity and is also proactive in offering suggestions to improve our performance.
The product itself has been very helpful in managing client enquiries and has pushed us to offer our clients an even higher standard of customer service than what we did before using the Convolo system."