2. Treat your prospect like a best friend
What is your main channel for lead generation? Is it a website or Social Media? Whatever it is, add an additional field to the call request form where your leads can briefly explain what type of property they are looking for. Thus, your managers, before calling to the lead, can use this information to provide a better quality service. After all, we all know that prospective buyers love when agents address their needs from the very first interaction.3. Constantly improve your agents’ performance
Training and webinars are good for updating your agents’ knowledge about new trends and selling techniques. However, it doesn't address specific struggles that every particular agent might have.
Here is a closer look needed. Record calls of your agents so you can listen to it at any time and find out what call is performed well and what needs improvement.
I know, it’s a challenging task to implement this strategy into your working routine. However, if you will use tools that can optimize all these processes, you will be able to see your CR grow dramatically in a short period of time.
AI-powered platform Convolo will allow your managers to effortlessly contact prospects within seconds. Its Whisper Feature will tell your managers all the information about each lead before connecting them for a call. Its tracking system will create a database of calls that are sorted out conveniently. Thus, you can easily spot calls where the clients raised their voices or managers didn’t follow the script.
We design the Convolo platform with a unique set of features according to the specific needs of every business. Contact me to set up a Demo call
where we will discuss how Convolo AI can help your business to achieve its milestones faster.