The internet is all about instant gratification. While customers are savvy, they have a short attention span. To build a better reputation and get out in front of the competition, it pays to respond to leads quickly.
Contacting potential customers in under an hour makes it seven times more likely that you will make a sale. You are 60 times more likely
to make that sale than the company that waits 24 hours to follow up the lead.
The first response to an inquiry is always the best response. Too long is generally too late. Businesses that capture conversions that work across email, SMS, and their websites every time are easily coming out on top.
With new AI tech emerging, it’s wise to spend some money now to try and recoup your past losses and grab that future profit share.
We are living our lives online now more than ever. So, when your customer is browsing, hunting, or targeting your product, they generally have multiple options at their fingertips.
Savvy buyers expect a pleasurable flow from first look to delivery. When a user fills out an online form, they are investing time. Your response speed says everything about how much you recognize and value that time.
If you are running an optimum speed to lead process, you should be able to call your customer by their name and instantly walk them towards what they need.
With access to easily-installed software that has great service built into every step, you can elevate your business processes to convert leads fast, precisely, and with instant reporting.
Answering every call with the right name on your lips and a door that is already swinging open shows your customer that you are the only person for the job.